Privacy Policy

Effective date: September 16, 2026

HC Packaging (“HC Packaging,” “we,” “us,” or “our”) operates hcjewelrybox.com (the “Website”). This Privacy Policy explains how we collect, use, retain, and share information when you visit the Website, request a quotation, contact us, or interact with our internal Google Ads automation system.

1. Information We Collect

Information you provide may include your name, company, email address, telephone number, country, inquiry details, quotation requests, product requirements, quantity requirements, and any artwork, specifications, images, or other files you choose to submit. We also collect information generated by your use of the Website, such as pages viewed, referring pages, browser and device information, approximate location derived from IP address, and other usage data.

2. Advertising and Analytics Data

We may use Google Ads, Google Analytics, Google Tag Manager, cookies, and similar technologies to understand Website use, measure advertising performance, attribute inquiries, and improve marketing and Website operations. Depending on how you arrive at the Website, this information may include UTM parameters, GCLID, GBRAID, WBRAID, referring URLs, campaign information, and interaction data. These technologies may be set or read by us or by the relevant service providers in accordance with their policies and your applicable consent choices.

3. Google User Data and Google Ads Automation

HC Packaging may operate an internal Google Ads Automation system. With authorization from HC Packaging, the system may access data from Google Ads accounts that HC Packaging itself has authorized. That access is used only for campaign management, advertising performance analysis, keyword analysis, search-term analysis, conversion tracking, advertising optimization, and internal reporting.

We do not sell Google user data. We do not use Google user data for advertising or commercial purposes unrelated to this automation system, and we do not sell or transfer Google user data to unrelated third parties. We retain only the data reasonably necessary for system operation, reporting, and applicable legal requirements. Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the applicable Limited Use requirements.

4. How We Use Information

We use information to respond to inquiries, prepare and discuss quotations, evaluate product and packaging requirements, communicate about requested services, operate and improve the Website, maintain records, protect against misuse, and measure and improve our marketing activities. We may also use information where necessary to comply with legal obligations or to establish, exercise, or defend legal claims.

5. Cookies

Cookies are small files placed on your device. We may use essential cookies to support Website functions and analytics or advertising cookies to understand visits and campaign results. You can manage cookies through your browser settings and, where provided, through the Website’s cookie controls. Disabling some cookies may affect certain Website functions.

6. Data Retention

We retain inquiry, quotation, Website, and Google Ads-related information for as long as reasonably necessary for the purposes described in this Policy, including responding to business requests, maintaining records, operating our internal systems, resolving disputes, and meeting applicable legal obligations. Retention periods may vary by the nature of the information and the purpose for which it was collected.

7. Data Security

We take reasonable steps to protect information in our control. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Services

The Website and our business operations may use third-party services, including Google services and email, hosting, analytics, or communications providers. Those providers process information under their own terms and privacy policies. We encourage you to review the policies of third-party services that you choose to use.

9. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of personal information that you have provided to us, or object to or restrict certain processing. You may also withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your request and may retain information where required or permitted by law.

10. International Data Transfers

HC Packaging serves business customers internationally. Information may be processed in Vietnam and in other countries where our service providers or business partners operate. Those countries may have data protection laws different from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date when appropriate. Your continued use of the Website after an update is subject to the updated Policy.

12. Contact Information

HC Packaging
Lot C-10B-CN, Road D13, Bau Bang Industrial Park, Lai Uyen Town, Bau Bang District, Binh Duong, Vietnam
Phone: +0086 13301883563
Email: cathychen@hcpackagingasia.com